SimpleOne Documentation
Products
ITSMThe ITSM application ways to automate routine processes, minimize the chances of delivering low-quality services, reduce the number of human-made mistakes, and provide the knowledge base for both end-users and agents.ITAMThe ITAM application helps to coordinate the activity of organizations and to realize value from IT assets. You can monitor and control the efficiency of IT asset utilization and optimize associated financial costs.SDLCSimpleOne SDLC is a solution for software development management that provides tools for monitoring the development progress and the progress of separate tasks, planning and submitting the time spent on the tasks.B2B CRMThe B2B CRM application provides ways to automate and standardize the interactions with the potential and existing customers, and track the progress of opportunities from an initial interest to a closed deal.
Business Applications
ITSM
ITAM
SDLC
B2B CRM
HRM
*SM
ESM Platform
CMDB
Service Portfolio
Service Portal
Knowledge Base
Approvals
Request Catalog
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Low-Code Application Platform (LCAP)
Workflows
Data Import
SLA
Business Rules
Form Configurations
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Basics
User HelpFor users who work with our solutions to facilitate and enhance their day-to-day work process, we provide the general information about SimpleOne. For users who work with our solutions to facilitate and enhance their day-to-day work process, we provide the general information about SimpleOne.Administrator HelpThe articles in the Administrator Help are intended for administrators and provide guidance on how to configure SimpleOne in line with the organization structure, business processes, information flows, and work procedures. Also, it explains how to avoid and troubleshoot problems users may encounter when using SimpleOne.Platform Service ToolsThis section of the documentation is intended for administrators and provides information on various tools to efficiently manage your daily tasks and operations.Developer HelpThe articles in the Developer Help are intended for developers and provide technical insight into such notions as table structure, system properties, integration capabilities, API and scripting, and more. The articles in this section are aimed at providing assistance in fine-tuning and automation of SimpleOne.