HR Requests

An employee can receive any service only through submitting a corresponding service request via the service portal. Employees can track the progress of their requests on the service portal and contact assignees.

Requests are processed by the company's HR department. Users with special HRM roles can process requests both on the service portal and in the agent interface.

For more information on HRM requests, see the following articles:

📄️ Absence

Create an absence request

📄️ Employment Letter

Learn how to request documents

📄️ Employment Record Book Copy

Request a copy of your employment record book

📄️ Onboarding

Request onboarding for a new hire

📄️ Dismissal

Create a dismissal request