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Version: 1.19.0

Infrastructure Incidents

Infrastructure incidents are incidents created by agents or automatically by the integrated monitoring system.

Infrastructure incidents can be major incidents. Only infrastructure incidents can be parent incidents for other incidents.

See the Process Incidents article to learn about the main features related to processing infrastructure incidents.

Infrastructure Incident State Model​

Explore the state model of infrastructure incidents.

Create Infrastructure Incidents​

Find out how to create infrastructure incidents.

Create Relationships Between Incidents​

Learn how to create relationships between incidents.

Major Incidents​

Learn how to create major incidents and manage them.