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Version: 1.20.1

Other properties

The following properties are not categorized in the system. They are grouped by the function they configure.

To get a list of available system properties, navigate to System PropertiesAll Properties.

Branding

See more in the Branding customization article.

ui.branding.favicon


Specify the attachment record ID that is the source of the favicon in a browser tab.

Type: String

Default value: Default

Value example: Default


Specify the attachment record ID that is the source of the logo on the main page.

Type: String

Default value: Default

Value example: 159135964224454701

ui.branding.pageTitle


Specify the title of the main page.

Type: String

Default value: Main Page

Value example: Main Page

Cache

cache_system_url.enable


To enable the client-side caching using the URL Caches (sys_cache_system_url) table, set the value to true. Users can clear the cache via the Preferences menu.

Type: Boolean

Default value: true

Value example: true

redis.enable


To enable the client-side caching part in the backend, set the value to true. Users can clear the cache via the Preferences menu.

Type: Boolean

Default value: true

Value example: true

General settings

core.dependency_script


Specify the script name from the Server Script (sys_script) table that is responsible for the CIs dependency map rendering.

Type: String

Default value: CI

Value example: CI

count.autosuggest.items


Specify the number of items appearing in the autosuggest.

Type: Integer

Default value: 20

Value example: 8

model_nesting_definition


Specify the maximum nesting level in the dependency map. It is mentioned in the DepenedencyMap script from the Server Script (sys_script) table.

Type: Integer

Default value: 99

Value example: 40

simple.date.format


Specify the system date format. Available options are:

  • Y-m-d
  • d.m.Y
  • d/m/Y

If no property value is specified, the Y-m-d format is used.

Type: String

Default value: Y-m-d

Value example:

  • If the property value is equal to Y-m-d, then a date is displayed like YYYY-MM-DD (for example, 2020-09-25).
  • If the property value is equal to d.m.Y, then a date is displayed like DD.MM.YYYY (for example, 25.09.2020).
  • If the property value is equal to d/m/Y, then a date is displayed like DD/MM/YYYY (for example, 25/09/2020).

The available set of date formats is provided by the vendor and stored in the Date Formats (sys_date_format) dictionary.

simple.instance.uri


Specify the URI of the current SimpleOne instance.

A good practice is to use values of the current system property.

tip

It is not recommended to use a hard-coded URI.

Good: ss.getProperty('simple.instance.uri') + '/' + current.getTableName() + '/' + current.sys_id

Bad: 'instance.simpleone.ru/record/' + current.getTableName() + '/' + current.sys_id</pre>

Type: String

Default value: Not defined

Value example: https://instance.simpleone.ru

simple.logs.rotate_period_in_days


Define the logs archiving period in days. If the period is not defined, the default value is 30 days.

Type: Integer

Default value: 30

Value example: 2

simple.logs.enable_script_logging


To enable the logging in the Script Log (sys_log_script) table, set the value to true.

caution

When the property is enabled and the Disable script logging checkbox is selected in records of the Event Registers (sys_event_register) table, the system does not log the execution of the related Event Script Actions.

Type: Boolean

Default value: false

Form configuration

simple.presence_indication.additional_info_column_name


Specify the system name of a column from the Employee (employee) table. The value of this column is displayed in the presence indicator. Leave the Value field empty to hide the additional line in the indicator.

Type: String

Default value: job_title

List configuration

list_groups.per_page


Specify the number of groups displayed on the list.

Type: Integer

Default value: Not defined

Value example: 20

list.pagination.enable_pages_calculation


Enable the item count for list pagination.

Type: Boolean

Default value: true

Value example: true

list.per_page


Specify the number of records to display on the list by default.

Type: Integer

Default value: Not defined

Value example: 20

simple.list.record_count_options


Set the options of the choice list with the numbers of records displayed per page. These options are available for selection when clicking the list icon . Use commas to separate the options.

Type: Array

Default value: 10, 20, 30, 40, 50

Value example: 10, 20, 30, 50, 100

Main page

main_page_button_title


Specify the URL text (or the Source Message text) to display on the 404 page.

Type: String

Default value: Go to Main Page

Value example: Go to Main Page

main_page_button_url


Specify the URL path name for the button leading from the 404 page.

Type: String

Default value: Not defined

Value example: /

ui.main_page


Specify a page ID to identify it as the main page. If not specified, the default page is displayed.

Type: String

Default value: Not defined

Value example: Default

Portal

portals.portal_context.enable


To enable page access checking and the following restrictions based on the portal contexts, set the value to true.

Type: Boolean

Default value: false

portals.portal_conteхt.override_roles


Specify the user roles to restrict the access to the portal context mechanism.

Type: Array

Default value: []

Value example: ["change_manager", ''incident_manager"]

self_service_portal_button_title


Specify the title (or the Source Message text) for the URL that leads from the 403 page to the Self-Service Portal.

Type: String

Default value: Go to Self-Service Portal

Value example: Go to Self-Service Portal

self_service_portal_button_url


Specify the URL path name for the button that leads from the 403 page to the Self-Service Portal.

Type: String

Default value: Not defined

Value example: /portal

Reports

report.default.groups_limit


Specify the default value of Group Limits in reports. It is applied if the user has not specified a value.

Type: Integer

Default value: 10

Value example: 15

report.points.limit


Specify the maximum number of points on the chart of reports.

caution

If the number of points is more than the defined maximum number, some parts of the report are hidden and the following message occurs: It's too much data to display. Maximum number of entries for the "{parameter}" parameter: {recordsCount}.

Type: Integer

Default value: 300

Value example: 2000

Security

acl.disabled


To disable all security ACL checks, set the value to true.

warning

Setting this property to true may result in unauthorized access to your SimpleOne instance data, so use it carefully and do not forget to turn it off after all necessary operations.

You must have the security_admin role to set this property to true.

Type: Boolean

Default value: false

Value example: false

allowed.debug.users


Specify a list of users that are allowed to view the debug information page.

Type: String

Default value: Not defined

Value example: ["155964310500000013", "155964310500000023", "155964310500000006", "155964310500000052", "156466039605445245"]

protected.essences


Specify the tables that make up the application core. The versioning on these tables is usually turned off. The default record updating policy on them is usually equal to Protected.

Type: String

Default value: sys_db_table, sys_business_rule, sys_db_column, sys_db_column_override, sys_filter_option_dynamic, sys_role, sys_script, sys_script_client, sys_script_include, sys_security_acl, sys_ui_action, sys_application, sys_event_script_action, sys_event_register, sys_notification_script

Value example: sys_db_table, sys_business_rule, sys_db_column, sys_role, sys_script, sys_security_acl, sys_application


Specify an email address that users should use to request access to the restricted pages.

Type: String

Default value: Not defined

Value example: mailto:servicedesk@simpleone.ru

simple.delegation.ignored_roles


Specify the roles that cannot be delegated.

Type: String

Default value: security_admin, admin, impersonator

Value example: change_manager

VCS

audit.tables.ignoredList


Specify the tables whose changes are not stored in the History (ignored).

Type: String

Default value: Not defined

Value example: ["sys_version","sys_version_option","sys_history"]

simple.version.back


Specify the name of the current backend build deployed on an instance.

Type: String

Default value: Not defined

Value example: master-build.1079(b)

simple.version.front


Specify the name of the current frontend build deployed on an instance.

Type: String

Default value: Not defined

Value example: master-build.1077(f)

simple.platform.version


Specify the information about the current version of the platform in a user-friendly text form.

Its value assignment is an optional part of the instance deployment procedure.

If defined, a value of this property is returned in response to a version request. For example, it is displayed at the bottom of the Preferences menu as the version info.

If the value of the property is undefined or is equal to false, a combination of simple.version.back and simple.version.front values is returned instead.

Type: String

Default value: Not defined

Value example: Release v1.1.2

vcs_ignore_tables


Specify the tables whose changes are not written down into configuration local packs (ignored).

Type: String

Default value: Not defined

Value example: ["sys_version","sys_version_option","sys_history"]

Activity Feed

simple.activity_feed.show_deleted_item_in_history


Specify the column IDs whose values are displayed in the history, even if those columns are deleted.

Type: Array

Default value: []

Value example: ["156943341308746896", "156943341303994936" "155931135900001087"]

In this example, updates of the values of the Subject, Assignment group and Priority fields in the Task table are displayed in the Activity Feed history even after the column has been deleted.

simple.employee.main_representative.excluded_company_classes


Specify the list of the company classes that do not need to have a main representative.

Type: String

Default value: internal

Value example: internal,service_provider,service_partner