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Version: 1.20.1

Search Text Service Properties

Use the following properties to set up and customize search on the instance.

To get a list of available system properties, navigate to System PropertiesAll Properties.

search_text_service.excluded_tables


Specify the list of tables separated by a comma that will not appear as options when setting up the Global Text Search tables.

Type: String

Default value: []

Value example: task, task_template, common_task

search_text_service.is_enabled


To enable text search, set the value to true.

Type: Boolean

Default value: true

Value example: true

search_text_service.list_of_roles


Specify a comma-separated list of roles that are allowed to use the Global Text Search feature. If the property value is not defined, all users are are allowed to use the global search.

Type: String

Default value: Not defined

Value example: incident_manager,change_manager,admin

search_text_service.agent.results_per_page


Specify the maximum number of search results displayed per page in the agent interface.

Type: Integer

Default value: 10

Value example: 20

search_text_service.maximum_number_of_results


Specify the maximum number of results that return after a text index search. The value is applied to both global search and search in particular tables.

warning

The increase of the property value can slow down the generation of search results.

Type: Integer

Default value: 100

Value example: 200

search_text_service.portal.number_of_words_in_context


Specify the maximum number of words, other than the query word or phrase, to display in portal search results.

Type: Integer

Default value: 32

Value example: 100

search_text_service.number_of_words_in_context


Specify the maximum number of words, other than the query word or phrase, to display in search results of the agent interface.

Type: Integer

Default value: 8

Value example: 10

simple.search.extend_asterisk_use


To enable the use of the asterisk extended mode as a wildcard, set the value to true.

When enabled, the advanced searches are performed as if each word in the search query is typed in asterisks (*).

Initial queryProcessed query
test
email
*test*
*email*

The asterisk symbol can also be used manually in a search keyword to expand the query.

Type: Boolean

Default value: true

Value example:

Asterisk symbol usageSearch result
testtesting, tester, pre-test
factfactor, refactoring
te*ttest, tent, text