Applications
Overview
An application is a software solution designed to work on specific business tasks, and which has been developed with the SimpleOne platform tools and operates in its environment.
There are SimpleOne applications available for the clients: Simple, ITSM, Work and Time Management, SDLC, ITAM, the applications developed by the clients themselves on the platform, and the applications developed by third-party developers. Each of them can be configured to suit the business needs of a particular client.
Use the following introductory information when creating and managing configuration packs.
Prefixes
Prefixes reflect the origin (application) of the tables and columns, or reflect the purpose of the table.
| Prefix | Description | Example |
|---|---|---|
| sys | This prefix denotes the tables that exist on the platform by default, or that a record has been created automatically by the system in the Simple application. The records and tables with the sys prefix cannot be deleted by the users. | sys_email |
| c | This prefix has two use cases:
| c_absences |
| itsm | This prefix refers to the records and tables of the ITSM application. | itsm_request |
| wtm | This prefix refers to the records and tables of the Work and Time Management application. | wtm_timesheet |
| imp | This prefix refers to the imported records and tables that are temporary. | c_imp_clients |
| clientName | Each client receives a unique client prefix. It is applied to all the records and tables created by the client. See Client Companies Identification for more information. | abc_requests |
To get a table prefix, use the ss.getTablePrefix() method in your scripts.
Application slug
Each application has a slug – a part of the path denoting that a script should be executed on a particular application. An application slug is generated automatically from the application name, when creating a new application. Unlike the application name, a slug can contain only lower case letters, numbers 0–9 and the underscore ( _ ). Application slugs are used in the REST API and serve some functions. For example, it is possible to delete records with the REST API using the application slug.
Find below a pattern for a URI Scripted REST API:
{your_instance_url}/v1/api/{applicationSlug}/{module_path}/{version}/{action_path}?{params}
For example, https://your-instance-url.example.com/v1/api/c_simple/api_module_path/api_action_path?param_1=value_1, where c_simple is a slug of the Simple application.
Application switching
All the configuration records relate to different applications used for definite business tasks. That is why, when changing any of the configurations, a user must switch to the target application. To do so, click in the top right corner to open the Preferences menu. In the Application field, select an application from the drop-down menu.
Application sustainability
Sustainability of the SimpleOne applications is guaranteed by the Protection policy of all the configuration records that form an application. It ensures secure transfer of the applications between different instances.