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Version: 1.20.1

Knowledge Base Categories

A knowledge base page consists of the following elements:

  1. a breadcrumbs widget that allows navigation within the portal pages structure.
  2. a sidemenu widget that adds a sidemenu.
  3. a categoryFlat widget that displays object categories.

These widgets interact with each other.

The page references the dedicated portal node with the following attributes:

FieldValue
Enable dynamic nodestrue
Category parent columnParent KB Category (parent_knowledge_base_category)

To configure breadcrumbs, use the attribute values as in the example below. Type these values in the Template field of the <breadcrumbs> widget form:

breadcrumbs
<div class="portal__breadcrumbs customized">
  <breadcrumbs>
</div>

After that, define the breadcrumbs view in the CSS field of this form:

breadcrumbs CSS
.customized {
  font-family: Tahoma,Verdana,Segoe,sans-serif;
}

Sidemenu widget configuration​

To configure a sidemenu widget, use the following template:

sidemenu
<SideMenu 
  parentsDepth="1" 
  childrenDepth="1" 
  includeCategories="1" 
  includeItems="1"
></SideMenu>

CategoryFlat widget configuration​

To configure a categoryFlat widget, use the following template in the Knowledge Base List widget instance:

categoryFlat
<CategoryFlat 
  nodeId="158934872713077631" 
  categorySubject="name" 
  categoryDescription="description"  
  itemDescription="body" 
  itemSubject="name" 
  date="sys_created_at" 
  user="sys_created_by"
></categoryflat>