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Version: 1.20.1

Knowledge Base Categories

A knowledge base page consists of the following elements:

  1. a breadcrumbs widget that allows navigation within the portal pages structure.
  2. a sidemenu widget that adds a sidemenu.
  3. a categoryFlat widget that displays object categories.

These widgets interact with each other.

The page references the dedicated portal node with the following attributes:

FieldValue
Enable dynamic nodestrue
Category parent columnParent KB Category (parent_knowledge_base_category)

To configure breadcrumbs, use the attribute values as in the example below. Type these values in the Template field of the <breadcrumbs> widget form:

breadcrumbs
<div class="portal__breadcrumbs customized">
<breadcrumbs>
</div>

After that, define the breadcrumbs view in the CSS field of this form:

breadcrumbs CSS
.customized {
font-family: Tahoma,Verdana,Segoe,sans-serif;
}

Sidemenu widget configuration


To configure a sidemenu widget, use the following template:

sidemenu
<SideMenu 
parentsDepth="1"
childrenDepth="1"
includeCategories="1"
includeItems="1"
></SideMenu>

CategoryFlat widget configuration


To configure a categoryFlat widget, use the following template in the Knowledge Base List widget instance:

categoryFlat
<CategoryFlat 
nodeId="158934872713077631"
categorySubject="name"
categoryDescription="description"
itemDescription="body"
itemSubject="name"
date="sys_created_at"
user="sys_created_by"
></categoryflat>