System Search

The System Search allows users to find the information they need with words, word fragments, and phrases. Search operators help to make specific requests and speed up the search process.

Global Search

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Get acquainted with the search interface and the available user interface actions to interact with the search results in the agent interface and on the portal.

Search Configuration

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The Global Search is performed for all indexed columns configured. Learn more about the full process of column indexing, search group and table creation.

Search Properties

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Set system properties to customize the view and number of the displayed results for better search experience.