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Version: 1.24.2

Service Portfolio and Contracts

With the SimpleOne platform you can create and manage company service records. Use service catalogs to store all services provided to the clients. By selecting a service from the catalog, customers can register the necessary request in the system, which will be sent to the responsible employee or to the required company department.

Request Model Catalog​

Learn the structure of a service catalog and discover how to create service catalogs with an extended record model and user query templates.

Services​

Read the article to learn how to register a service that will be available to clients in the service catalog.

Contracts​

In this article, find how to create a contract record required to create the relationship between the IT service and the SLA.

Contacts​

Learn how to create a contact record, that is necessary to relate a service, an agreement and a contract.