ITAM Deployment and Setting
This section contains information for the ITAM application administrators on installing and updating the application and its demo data. Also, you can find here how to configure additional functionality.
ITAM Application Deployment
In this article, you can find detailed instructions on how to install the full version of the application and its updates. You should be careful when upgrading to the next version you need. It is only possible from the latest previous public version. Sometimes, installing a specific ITAM version requires a specific version of the platform.
Demonstration Data
In this article, you can find a list of demonstration data for the current version of the application and its installation guide. The ITAM demo data is updated with the application version and can only be installed on instances that do not have the demo data created for other ITAM versions.
Task Properties
In this article, discover the ITAM task properties that you can configure to comply with the business processes in your company.
ITAM-ITSM Connector
If you have an ITSM application installed on your instance, you can connect it with the ITAM logic. This means you can relate ITAM records to ITSM records, and approve ITAM tasks within the related Service Requests and Change Requests in ITSM.
Events for ITAM Notifications
In this article, find how to set up ITAM notifications that will be sent to users when asset or document attributes change, or when tasks enter certain states. Setting up notifications is not mandatory.