ITAM Task Properties
Use the following properties to configure the ITAM application.
Navigate to System Properties → All Properties to view the list of available system properties.
itam_asset_terminal_stage_and_status
Specify the final stages and states of the assets. Once an asset record enters one of them, it becomes inactive and unavailable for adding to the ITAM tasks.
Type: Arrays of Strings
Default value: [ { "stage": "in_stock", "state": "out_of_stock" }, { "stage": "decommissioning", "state": "lost_or_stolen" }, { "stage": "disposal_transfer", "state": "disposed" }, { "stage": "disposal_transfer", "state": "sold" }, { "stage": "disposal_transfer", "state": "donated" }, { "stage": "disposal_transfer", "state": "returned_to_supplier" }]
Example: [ { "stage": "in_stock", "state": "out_of_stock" }, { "stage": "disposal_transfer", "state": "returned_to_supplier" }]
itam.asset_to_process
Specify the number of assets the system should process at a time without generating additional events. The property is applied when multiple assets are added to a task, multiple asset attributes are updated, or during inventory. It is not recommended to set the value less than 20 and greater than 150.
Type: String
Default value: 100
Example: 110
itam.req_to_server_frequency
Specify the frequency of requests to the server in seconds for updating widgets with a progress bar on tasks.
Type: String
Default value: 5
Example: 10
itam.days_to_depreciate
Specify the number of days after which an asset with the Not found checkbox selected goes into the Disposal state unless a user creates a task for the asset within the specified period.
Type: String
Default value: 60
Example: 40
itam.consignments_to_reserve
Specify the maximum number of consignments selected at a time in the Add consignment widget in the Allocation and Maintenance tasks. Available values range from 1 to 20.
Type: String
Default value: 20
Example: 10
itam.assets_to_display_per_page
Specify the number of assets displayed on the Add asset widget while adding assets to a task. The recommended value is 10.
Type: String
Default value: 10
Example: 15
itam.approve.itsm_request.filter
The Service request field filter in the ITSM Approval modal window. By default, the filter (sys_idISNOTEMPTY) displays all service requests. [Согласование в ITSM].
Type: String
Default value: (sys_idISNOTEMPTY)
Example: (sys_idISNOTEMPTY)
itam.approve.itsm_change_request.filter
The Change request field filter in the ITSM Approval modal window. By default, the filter (sys_idISNOTEMPTY) displays all change requests.
Type: String
Default value: (sys_idISNOTEMPTY)
Example: (sys_idISNOTEMPTY)
itam.asset.location.ignore.user.location
Set the value to true to specify the location of non-stationary assets as the value of the Location field of the stock.
This may be required if your organization has decided not to populate the Location field for all employees.
If the value is false, the asset location becomes the same as the user location, who received the asset. In case there is no location specified in the user profile, the asset location value remains unchanged and equals the related stock location.
Type: Boolean
Default value: false
Example: true
itam.demand.purchasing.disabled
Set the value to false to enable ordering assets listed in the ITAM Demand Item records.
The value must remain true in the version 1.3.0 and lower as they do not support Purchase request tasks.
Type: Boolean
Default value: true
Example: false
itam.discover.asset.create_from_ci.enabled
Set the value to true to enable the functionality of creating asset records from configuration items that already exist or will be created in the system (for example, as a result of the CI discovering process). After that, in the itam.discover.asset.create_ci_filter CI filter you can configure the criteria for selecting configuration items that will be reviewed for the ability to register asset records.
Type: Boolean
Default value: false
Example: false
itam.discover.asset.create_ci_filter
Specify the filter conditions for the configuration items that will be reviewed regarding the possibility to register asset records.
Type: String
Default value: (sys_updated_at>=opt:160700480413442396^ci_status!=1)
Example: (sys_updated_at>=opt:160700480413442396^ci_status!=1)
itam.discover.asset.connect_asset_ci.enabled
You can set automatic relation between the assets and corresponding CIs. To do so, in the nomenclature form, select the Create CI relation checkbox and set the system property value to true. If the false value is set, the relations can only be set manually.
Type: Boolean
Default value: false
Example: true