Available Widgets
📄️ Choice Timeline
The Choice Timeline widget is used in task forms of the Task (task) table and its child tables. It shows when and for how long a particular task was in different states, determined by options of a specific choice column.
📄️ Read Only Form
The Read Only Form widget displays information about the selected record on the portal page. All the fields of this widget are read-only.
📄️ Summary
The Summary widget is only used on approval forms to reduce the number of actions and the time required to get acquainted with the subject of approval.
📄️ Static Task Information SA Widget
SimpleOne provides several widgets for displaying read-only information on user queries, incidents, problems, requests, and change request forms. One of them is the Static Task Information SA widget.
📄️ Static User Information SA Widget
SimpleOne provides several widgets for displaying read-only information on user queries, incidents, problems, requests, and change requests forms. One of them is the Static User Information SA widget.
📄️ View Task Readonly Form Widget
The View Task Readonly Form widget is available on the portal of the platform and provides information about the task.
📄️ View Form Urgency Field Editor Widget
The View Form Urgency Field Editor widget is a portal widget, in which the caller can see current ticket Urgency and edit it.
📄️ CRM Information
The CRM Information widget is used on the forms of the CRM application to display crucial information about the record in the agent interface. The widget saves the user time and helps to easily view the important information without searching for it among the form fields.