Static User Information SA

SimpleOne provides several widgets for displaying read-only information on user queries, incidents, problems, requests, and change requests forms. One of them is the Static User Information SA widget.

This widget retrieves information from the record referenced in the Caller field. For more information on the displayable fields, read the Configure the widget fields section.

See the Add Widget to Form article for the information on how to add a widget to a form.

Widget interface

---

1. The label that is displayed if the user has VIP status.
2. User's first and last name. If these fields are empty, the user's login is displayed in the widget.
3. Job title. This field is hidden if the corresponding column in the user's record is empty.
4. User's profile link. Click it to open the user's record in the User (user) or Employee (employee) table.
5. Phone number. This field is hidden if the corresponding column in the user's record is empty. Click the number to select an application and call the user. If you move the pointer over the number, you will see the icon. Click it to copy the caller's phone number into the clipboard.
6. Email address. This field is hidden if the corresponding column in the user's record is empty. Click the email address to send the caller a message using the default email application on your device. If you move the pointer over the address, you will see the icon. Click it to copy the caller's email address into the clipboard.
7. Fields with available information. You can configure the displayed fields and their layout, and specify if the column style rules should be applied to color the fields of the widget.

If the caller was removed from the system, the widget takes the following view:

Configure the widget

---

The fields displayed in the Static User Information SA widget are organized into rows and columns. The rows can have different number of columns. Each row, regardless of the number of the columns it has, takes the full width of the widget. If a field has no value, the not set placeholder is displayed in the corresponding column.

To configure the value of the widget options, complete the following steps:

1. In the burger menu of the form where the widget is located, select Configure → Form → Layout.

2. In the Selected box, find the widget you need to configure. Click the icon to the right of the widget title.

3. In the Configure the value of the widget options modal window that appears, specify the widget parameters in JSON format.

   Configure the value of the widget options

   {
       "minHeight":"600px",
       "color":  
           ["timezone_id","company","work_schedule"],
       "fields": [
           ["timezone_id", "date_of_birth", "company", "language_id"],
           ["business_phone", "work_schedule", "unit"]
       ]
   }
   • minHeight – set the minimal height of the widget in pixels. Notably, the minimal height cannot be less than the height of displayed elements.
   • color – specify the system names of the columns to which the column style rules should be applied. If you do not specify that, the style rules will not be applied even if they are configured, and the widget fields will be gray. If the value of the field is not set, the style rules are ignored.
   • fields – specify the system names of the columns to be displayed in the widget. Separate the fields inside a row with commas and the rows with square brackets.

4. Click Save.

As a result, the widget has:

• four columns in the first row with the Timezone, Date of birth, Company, and Language fields.
• three columns in the second row with the Business phone, Work schedule, and Unit fields.