Global Attachments Widget

You can place the Global Attachments widget to the agent interface forms of any table. It allows users to add and manage files attached to records.

tip

To learn how to place widgets on forms see the Add Widget to Form article.

Widget appearance

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The widget appearance and available elements depend on the widget configuration and whether there are files attached to the record.

No files attached

Available elements:

1. Drag files area.
2. Upload button. The button opens the system file manager and allows users to select files to upload.
3. Attachment window button.

Some files attached

Available elements:

1. Drag files area.
2. Upload button. The button opens the system file manager and allows users to select files to upload.
3. Quick access list. The list contains last three uploaded files.
4. Download and Delete actions for each file.
5. Attachment window button.
6. The number of files attached.

Read-only

Available elements:

1. Quick access list. The list contains last three uploaded files.
2. Download action for each file.
3. Attachment window button.
4. The number of files attached.

Read-only, no files attached

Configure the widget

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To learn how to configure widgets see Configure an option schema.

Schema option values of the Global Attachments widget

Option	Description	Available options
style	Use the option to pass inline style parameters to the widget and modify its appearance.
isReadOnly	If set to true the widget becomes read-only. In this state users can only download the attached files. They cannot delete attached files or upload new ones. The Drag files area, upload button, and delete action are hidden. If there are no attachments, the No attachments placeholder is displayed.	true, false

Global Attachments options example

{ "style": { "minHeight":"400px", "background":"blue" }, "isReadOnly":false }