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Version: 1.3.3

Patch 1.3.3

caution

Before upgrading from ITAM 1.3.2 to ITAM 1.3.3, you must roll back the changes you made to restore the functionality of the Asset Contracts form fields during the installation or upgrade from ITAM 1.3.1 to ITAM 1.3.2. Follow the instructions.

In this release, we introduce the ability to automatically create asset records based on the validation of specific configuration items and relate them accordingly. Now you can:

  • Manage the registration of asset records for existing configuration items.
  • Configure filters to identify which configuration items should be checked for asset creation.
  • Set up regular searches to match the existing asset records with the configuration items.

Additionally, we have updated the behavior of the Asset Contracts forms to align with the platform logic introduced in the version 1.25.0. After installing or upgrading to ITAM 1.3.3, the updated Consumer, Customer, and Currency fields will be displayed on the record forms with all the existing data intact.

We have also corrected the behavior of the Registration task form and made several improvements to the documentation.

Improvements


Registering assets from configuration items

There are several stages in the process of creating asset records from configuration items:

  1. Searching for configuration items based on specified conditions:

    • A constant condition implied in the itam.discover.asset.create_from_ci.enabled system property. This property enables the functionality to create asset records based on the validation results for new and existing configuration items. The process for the existing CIs can be run via the Create Assets from existing CIs scheduled script.
    • The filter specifying which configuration items should have corresponding asset records is defined in the itam.discover.asset.create_ci_filter system property.
  2. Creating asset records for the existing configuration items. The process is triggered by executing the Create Assets from existing CIs script.

  3. Validation of asset records. New asset records created from the configuration items are in the Pending validation state, their state label is highlighted in red. The records require validation and verification by the responsible user (asset administrator). If the user decides that the creation of an asset record is not necessary, they can delete the record from the system.

For more details, see Registering Assets from Configuration Items.

Relating assets to configuration items

We have improved the logic for relating asset records to their corresponding configuration items. When registering an asset record, the system now searches for the configuration items of the corresponding class and model that have the same serial number as the asset's serial number. If such a configuration item is found, it is automatically related to the asset. Otherwise, the system automatically adds the serial number of the asset to the Serial number field of the created configuration item.

For existing records, the Set CI serial number from Asset scheduled script has been added. This script updates configuration items with their corresponding asset serial numbers.

Updating Asset Contracts and Documents fields

The ITAM Asset Contracts table is now fully compatible with its parent table in the Simple Application.

caution

If you applied the solution to restore Asset Contracts functionality when installing or upgrading ITAM 1.3.2 on platform version 1.25.0, you must rollback those changes before deploying ITAM 1.3.3.

For more details on script execution and upgrading to version 1.3.3, see Deploying the ITAM Application.

Fixes


DEF0020187: Previously, users could complete a registration task before all asset records had been uploaded. In this release, we have improved the behavior of the upload widget's progress bar, ensuring real-time updates, so the users can track the upload process accurately. Completing a task is now only possible once all asset records have been uploaded. The upload process continues even if the window is closed. Once the process is finished, you can return to the form to complete the task.